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WhatsApp broadcast and CRM messaging

Your own customers are the audience you already paid to reach. WhatsApp broadcast puts offers, launches and reminders in front of them directly, with opt-in lists, approved templates and a monthly calendar managed by Mozaik.

  • SetupWhatsApp Business account, verified profile and number configuration.
  • Audience listsOpt-in collection, segmentation by branch, interest or purchase history.
  • Message templatesArabic and English templates written and submitted for approval.
  • Monthly broadcastsOffers, launches, seasonal messages and reminders, scheduled and sent.
  • Replies and routingResponse handling and handover to your sales or branch team.
  • ReportingDelivered, read, replied and redeemed, per campaign.
WhatsApp Broadcast and CRM Messaging

Start a brief for this

01SetupAccount, number, templates and opt-in flow.
02ListsImport, clean and segment existing customers.
03CalendarMonthly sends planned alongside your social calendar.
04ReportPer-campaign results and list growth.
Selected results
Sprout Riyadh: branch launch
Launch and events

Sprout Riyadh: branch launch

1,349 orders in the first nine trading days on SAR 605 of Instagram spend.
Darat Al Qahwa: Ramadan 2026
Campaign

Darat Al Qahwa: Ramadan 2026

3,030 new followers across Instagram and TikTok in one Ramadan.

All services

Common questions

Is WhatsApp broadcast allowed in Saudi Arabia?

Yes, through the WhatsApp Business platform, with opt-in audiences and pre-approved message templates. Mozaik sets up both.

Can this run alongside a social media retainer?

Yes. It is added to any monthly package and planned in the same monthly calendar.

Have a project in mind?

Tell us what you are planning next. Your brief reaches the team directly and we reply within one business day.

Start a brief